Scottish Water, a water wholesaler and infrastructure owner, was unable to do so, and was created as a separate organisation to compete with other suppliers in the newly opened retail market. We take our responsibilities and obligations as a licensed water service provider very seriously If you are not satisfied with the result provided by WATRS, you can contact Ofwat. Ofwat are the economic regulator of the water sector in England, they are a non-ministerial governmental authority. Our licences from the Water Industry Commission allow us to operate in Scotland and provide professional customers with water and sanitation services. The Central Market Agency (CMA) records which customers are served by which licensed provider. The CMA calculates the wholesale rates to be paid for each point of supply. Details of the wholesale price calculation method are available on the CMA website. The CMA publishes preliminary and voting billing reports that we use to calculate our fees. We charge payments due by or to each licensed provider. We then issue invoices and voting excerpts accordingly. Payment terms can be entered into the Wholesale Services Agreement. Our ability to pass all three tests was recognized in the awarding of our water and sanitation licences. Our rates for water and sanitation services are updated annually on April 1.
They are based on standard services, standards and maximum rates updated and published annually by the industry regulator, the Water Industry Commission for Scotland. You can see all the fees for all our services here, so you know what to expect on this year`s bill. No no. Prior to obtaining its licence, the Water Industry Commission for Scotland Governance Commission established agreements that guarantee independent decision-making for Scottish Water as a wholesaler and business stream as a retailer. This requirement is unique to Business Stream as a well-established retailer and ensures a level playing field in the marketplace. You will find more information about our services in our terms and conditions of sale. If your company is at risk of polluting the water supply, maybe you are making something, Scottish Water will probably visit your website to check your plumbing work and process.